RIDICAR Terms of Service

These Terms set out the rights, obligations, and responsibilities of the Company and users, as well as the conditions and procedures for use, in relation to the RIDICAR service (the “Service”) operated by GACHION Co., Ltd. (the “Company”).

“Service” means all services through which the Company arranges and provides vehicle rentals from partner rental businesses in Vietnam so that users can make bookings.

“User” means members and non-members who use the Service under these Terms.

“Partner” means a local rental business in Vietnam that, in partnership with the Company, provides the actual vehicle rental and operation services.

“Booking” means a transaction in which a user requests a vehicle rental through the Service and which is formed upon the Company’s confirmation notice.

The Company posts these Terms on the Service screen so that users can review them.

The Company may amend these Terms within the scope that does not violate applicable laws, and upon amendment specifies the effective date and reason and announces them before the effective date.

If a user does not agree to the amended Terms, the user may terminate the use contract; continuing to use the Service after the effective date is deemed agreement to the amended Terms.

The Company is a platform that arranges vehicle rental transactions between users and Partners; the actual rental contract is formed between the user and the Partner. The Company is not a party to that rental contract.

As an intermediary for mail-order transactions, the Company does not guarantee the condition, operation, handover/return of vehicles, or the performance of local services by Partners; responsibility for such performance lies with the Partner.

However, the Company cooperates in good faith within a reasonable scope to support smooth booking and Korean-language consultation.

A booking proceeds in the order of ① the user’s booking request, ② the Company’s confirmation of availability, ③ payment guidance, ④ confirmation of payment, and ⑤ the Company’s booking confirmation notice.

A contract is not formed by the user’s booking request alone; the contract is formed when the Company’s booking confirmation notice reaches the user.

The Company may refuse a booking request or suggest alternatives in cases such as vehicle stock depletion, errors in submitted information, or operational reasons.

Service fees are calculated based on vehicle type, period, region, options, and the real-time exchange rate, and are based on the amount shown on screen before payment.

Amounts may change due to exchange-rate fluctuations, changes in local policy, and the like; if they change, the Company informs the user before confirmation.

Payment is made by the means the Company designates (such as bank transfer); if payment is not confirmed within the stated deadline, the booking request may be automatically cancelled.

Cancellation and refund of bookings follow the separate cancellation and refund policy.

The actual refund amount and timing may vary depending on the Partner’s local rules, the refund procedure for each payment method, and foreign-currency exchange and remittance fees.

Users must provide accurate information when booking, and bear any disadvantage arising from inaccurate information.

Users must hold the qualifications required locally, such as a valid driver’s license and an International Driving Permit (IDP), to drive the vehicle.

Users must comply with local traffic laws and the Partner’s rental conditions, and bear any fines, penalties, accidents, or damages arising from violations thereof.

The Company strives to provide a stable service and protects users’ personal data in accordance with applicable laws and the privacy policy.

The Company makes reasonable efforts to promptly handle users’ legitimate opinions or complaints.

The Company is not liable for damages caused by events beyond its reasonable control, such as natural disasters, war, infectious disease, flight delays or cancellations, actions of local authorities, and communication or computer failures.

The Company is not liable for damages arising from causes attributable to a Partner or a user.

As an intermediary, the Company does not guarantee the quality, legality, or safety of the vehicles or services provided by Partners.

The Company’s liability for damages is limited, to the extent permitted by applicable law, to the amount the user actually paid to the Company for the relevant booking.

To the extent permitted by law, the Company is not liable for indirect, special, or consequential damages or lost profits.

The Company strives to protect users’ personal data; matters concerning the collection, use, storage, and destruction of personal data follow the privacy policy.

The laws of the Republic of Korea govern these Terms and use of the Service.

In the event of a dispute between the Company and a user, it is resolved through mutual consultation; if consultation fails, the court having jurisdiction under the Civil Procedure Act is the court of first instance.

Even if some provisions of these Terms are invalid or unenforceable, the validity of the remaining provisions is not affected.

Matters not stipulated in these Terms follow applicable laws and commercial practice.