How do I book a monthly rental?

Pick a region and a period on the Monthly tab and you can book and pay by card right there. You are charged in one payment for all the months you pick, and the booking is confirmed as soon as the payment goes through.

Help center

Frequently asked questions

8 questions, in the order you need them: licence, pickup, rental type, payment.

Most asked

8 questions

Licence & documents

Yes. If you drive yourself (self-drive or monthly rental), bring three physical documents, your home-country driver's licence, an International Driving Permit (IDP), and your passport. With-driver bookings need no licence documents.

Documents by rental type

Rental type	Show at pickup
Self-drive	Home-country licence · International Driving Permit (IDP) · passport (all originals)
Monthly	Home-country licence · International Driving Permit (IDP) · passport (all originals)
With driver	No licence documents

Read the IDP guide See with-driver cars

Yes, if you drive yourself. You must bring your home-country driver's licence, an International Driving Permit (IDP), and your passport, all physical originals. Copies and photos are not accepted, and if any one of them is missing the car is not handed over and there is no refund. With-driver bookings need no licence documents.

3 originals to bring

Home-country driver's licence
International Driving Permit (IDP)
Passport

Without the license and passport the car will not be handed over, and the deposit is not refunded.

Read the IDP guide See with-driver cars

Getting the car

Yes. You can choose an airport handoff point by region, or we confirm the exact spot through consultation.

Airport handoff, step by step

Choose airport as the handoff method when booking
Pick the region and rental time, then the handoff method.
We confirm the exact meeting point for your arrival time
Our staff tells you where to meet, matched to your arrival.
Receive the car at the confirmed spot
For self-drive, show your licence documents and passport in original.

Airport handoff fee by region (one way)

Region	Fee
Nha Trang	₩17,600
Da Nang	₩5,900
Ho Chi Minh City	₩10,500
Ha Noi	₩35,000
Phu Quoc	Shown at booking
Quy Nhon	Shown at booking

Airport fees are one way. If both pickup and return are at the airport, it applies twice.

See airport handoff cars

On the booking screen, choose airport handoff, delivery to your hotel, or a branch visit. For hotel delivery, just enter your hotel name and we bring the car to the entrance.

Handoff surcharge by region (self-drive)

Region	Airport (one way)	Hotel delivery	Branch
Nha Trang	₩17,600	No surcharge	No surcharge
Da Nang	₩5,900	No surcharge	No surcharge
Ho Chi Minh City	₩10,500	₩21,300	₩21,300
Ha Noi	₩35,000	₩21,300	₩21,300
Phu Quoc	Shown at booking	No surcharge	No surcharge
Quy Nhon	Shown at booking	₩10,700	₩10,700

Airport fees are one way. If both pickup and return are at the airport, it applies twice.
In Ho Chi Minh City, Ha Noi, Quy Nhon, the hotel-delivery and branch amount is charged once per booking (delivery and collection combined). It is not charged on with-driver or monthly bookings.

Pickup and return hours: 08:00–22:00 (Vietnam time)

See hotel delivery cars See airport handoff cars

Rental types

Yes. Select the with-driver tab when browsing vehicles to see the options available with a driver.

With-driver basics

Hours per day: 8 hours
Licence documents: Not needed

Beyond 8 hours (per hour)

	5-seater	7-seater
Extra hours 1–2	100,000 VND	200,000 VND
Extra hours 3–4	150,000 VND	250,000 VND
From extra hour 5	One more day charged	One more day charged

See with-driver cars

Payment & registration

You pay in KRW with a Korean credit or debit card at the last step of booking. The reservation is confirmed the moment payment completes, and your voucher is sent by SMS and KakaoTalk.

From payment to voucher

Pay by card at the last booking step
Korean credit or debit card, charged in KRW.
Booking confirmed the moment payment completes
No separate approval step.
Voucher sent
By SMS and KakaoTalk.

Refund by cancellation time

When you cancel	Refund
Within 1 hour of booking	100% refund
More than 72 hours before rental	100% refund
More than 48 hours before rental	50% refund
More than 24 hours before rental	30% refund
Less than 24 hours before · same-day cancellation	No refund

Refunds are processed to the account you paid from within 3–5 business days.

Deposit paid on site

Deposit: 3,000,000 VND; A deposit of 3,000,000 VND is paid when you pick up the car.
At return: It is refunded immediately at return if there is no damage or extra charge.
If there is a traffic violation: If there is any speeding or traffic violation, it is refunded within up to 30 days.

Read the full cancellation policy Read the rental terms

After your payment is confirmed, we send a driver registration link. Just register your license and the required details there.

Driver registration, step by step

Payment confirmed
Once your card payment is verified.
Registration link arrives
The link is sent after payment confirmation.
Register the licence and details on the link
Upload the driver's licence and the required information.

Upload documents in My bookings

Support

Still need help?

Send anything not covered here through the channels below. Include your booking number and rental dates so we can check faster.

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Frequently asked questions

8 questions, in the order you need them: licence, pickup, rental type, payment.

Most asked

Licence & documents

Documents by rental type

Rental type	Show at pickup
Self-drive	Home-country licence · International Driving Permit (IDP) · passport (all originals)
Monthly	Home-country licence · International Driving Permit (IDP) · passport (all originals)
With driver	No licence documents

Read the IDP guide See with-driver cars

3 originals to bring

Home-country driver's licence
International Driving Permit (IDP)
Passport

Without the license and passport the car will not be handed over, and the deposit is not refunded.

Read the IDP guide See with-driver cars

Getting the car

Yes. You can choose an airport handoff point by region, or we confirm the exact spot through consultation.

Airport handoff, step by step

Choose airport as the handoff method when booking
Pick the region and rental time, then the handoff method.
We confirm the exact meeting point for your arrival time
Our staff tells you where to meet, matched to your arrival.
Receive the car at the confirmed spot
For self-drive, show your licence documents and passport in original.

Airport handoff fee by region (one way)

Region	Fee
Nha Trang	₩17,600
Da Nang	₩5,900
Ho Chi Minh City	₩10,500
Ha Noi	₩35,000
Phu Quoc	Shown at booking
Quy Nhon	Shown at booking

Airport fees are one way. If both pickup and return are at the airport, it applies twice.

See airport handoff cars

On the booking screen, choose airport handoff, delivery to your hotel, or a branch visit. For hotel delivery, just enter your hotel name and we bring the car to the entrance.

Handoff surcharge by region (self-drive)

Region	Airport (one way)	Hotel delivery	Branch
Nha Trang	₩17,600	No surcharge	No surcharge
Da Nang	₩5,900	No surcharge	No surcharge
Ho Chi Minh City	₩10,500	₩21,300	₩21,300
Ha Noi	₩35,000	₩21,300	₩21,300
Phu Quoc	Shown at booking	No surcharge	No surcharge
Quy Nhon	Shown at booking	₩10,700	₩10,700

Airport fees are one way. If both pickup and return are at the airport, it applies twice.
In Ho Chi Minh City, Ha Noi, Quy Nhon, the hotel-delivery and branch amount is charged once per booking (delivery and collection combined). It is not charged on with-driver or monthly bookings.

Pickup and return hours: 08:00–22:00 (Vietnam time)

See hotel delivery cars See airport handoff cars

Rental types

Yes. Select the with-driver tab when browsing vehicles to see the options available with a driver.

With-driver basics

Hours per day: 8 hours
Licence documents: Not needed

Beyond 8 hours (per hour)

	5-seater	7-seater
Extra hours 1–2	100,000 VND	200,000 VND
Extra hours 3–4	150,000 VND	250,000 VND
From extra hour 5	One more day charged	One more day charged

See with-driver cars

Payment & registration

You pay in KRW with a Korean credit or debit card at the last step of booking. The reservation is confirmed the moment payment completes, and your voucher is sent by SMS and KakaoTalk.

From payment to voucher

Pay by card at the last booking step
Korean credit or debit card, charged in KRW.
Booking confirmed the moment payment completes
No separate approval step.
Voucher sent
By SMS and KakaoTalk.

Refund by cancellation time

When you cancel	Refund
Within 1 hour of booking	100% refund
More than 72 hours before rental	100% refund
More than 48 hours before rental	50% refund
More than 24 hours before rental	30% refund
Less than 24 hours before · same-day cancellation	No refund

Refunds are processed to the account you paid from within 3–5 business days.

Deposit paid on site

Deposit: 3,000,000 VND; A deposit of 3,000,000 VND is paid when you pick up the car.
At return: It is refunded immediately at return if there is no damage or extra charge.
If there is a traffic violation: If there is any speeding or traffic violation, it is refunded within up to 30 days.

Read the full cancellation policy Read the rental terms

After your payment is confirmed, we send a driver registration link. Just register your license and the required details there.

Driver registration, step by step

Payment confirmed
Once your card payment is verified.
Registration link arrives
The link is sent after payment confirmation.
Register the licence and details on the link
Upload the driver's licence and the required information.

Upload documents in My bookings

Frequently asked questions

Licence & documents

Getting the car

Rental types

Payment & registration

Still need help?

Frequently asked questions

Licence & documents

Getting the car

Rental types

Payment & registration

Still need help?

Related pages

Company and policies

Cities

Frequently asked questions

Licence & documents

QCan foreigners rent a car in Vietnam?

QDo I need an International Driving Permit (IDP)?

Getting the car

QCan I pick up the car at the airport?

QWhere do I receive the car?

Rental types

QIs a with-driver rental available?

QHow do I book a monthly rental?

Payment & registration

QDo I have to pay when booking?

QHow do I register the driver after payment?

Still need help?

Frequently asked questions

Licence & documents

QCan foreigners rent a car in Vietnam?

QDo I need an International Driving Permit (IDP)?

Getting the car

QCan I pick up the car at the airport?

QWhere do I receive the car?

Rental types

QIs a with-driver rental available?

QHow do I book a monthly rental?

Payment & registration

QDo I have to pay when booking?

QHow do I register the driver after payment?

Still need help?

Related pages

Company and policies

Cities