Terms

Rental guide

Vietnam car rental guide

Deposit, licence, insurance and the guarantee, accident handling, pickup and return, all on one page.

In three lines

  1. 1

    A deposit of 3,000,000 VND is paid at pickup and refunded immediately at return if there is no damage or extra charge.

  2. 2

    To drive yourself, carry your home-country licence, an International Driving Permit (IDP) and your passport at pickup. Without them the car is not handed over and the deposit is not refunded.

  3. 3

    Every car carries compulsory third-party insurance (up to 150,000,000 VND per person) and own-damage insurance. With the Peace-of-Mind Guarantee, RIDICAR covers what the insurer does not pay, up to ₩4,000,000 (deductible ₩300,000).

Contents
  1. Booking steps
  2. Key numbers
  3. Licence & documents
  4. Vehicle insurance & the guarantee
  5. What to do after an accident
  6. Pickup & return
  7. Mileage & fuel
  8. Monthly & long-term deposit
  9. Add-on services
  10. Price & exchange rate

Booking steps

RIDICAR arranges vehicles from local partners; after your booking is confirmed we share the assigned vehicle and partner details.

  1. 1Pick car and options
  2. 2Enter booking details
  3. 3Card payment
  4. 4Booking confirmed
  5. 5Voucher sent
  6. 6Use

Once payment completes the booking is confirmed and the voucher is sent.

Key numbers

Taken directly from the same policy source used by the booking and payment screens.

  • Deposit (at pickup)

    3,000,000 VND

    Refunded immediately at return if no damage or extra charge

  • Guarantee cap

    ₩4,000,000

    Per accident and per rental in total

  • Guarantee deductible

    ₩300,000

    The part of the uncovered amount you still pay

  • Third-party injury cap

    150,000,000 VND

    Per person, on every car

  • Fixed claim fee

    500,000 VND

    Per local insurance claim

  • Towing & roadside (guarantee)

    ₩500,000

    Paid by you on the standard plan

  • Loss of use (guarantee)

    Up to 3 days

    Days beyond that are on you

  • Guarantee price

    +30%/day

    Of the daily rate

Deposit 3,000,000 VND

A deposit of 3,000,000 VND is paid when you pick up the car.

It is refunded immediately at return if there is no damage or extra charge.

If there is any speeding or traffic violation, it is refunded within up to 30 days.

Licence & documents

Checked when the vehicle is handed over.

Car (self-drive, monthly)Bike (over 50cc)
BringYou must carry your home-country driver’s license, an International Driving Permit (IDP), and your passport at pickup.For models over 50cc you must carry an International Driving Permit (category A) and your passport.
If missingWithout the license and passport the car will not be handed over, and the deposit is not refunded.

Vehicle insurance & the guarantee

Every vehicle carries compulsory third-party injury insurance (up to 150,000,000 VND per person, approx. 8.14M KRW) and own-damage insurance.

Own-damage insurance has no fixed payout ceiling. The insurer investigates the cause and fault of each accident and then decides how much of the repair it pays, which may be less than the full amount.

A fixed claim fee of 500,000 VND (approx. 27,000 KRW) applies per accident, and whatever the insurer does not pay is the customer’s responsibility.

The Peace-of-Mind Guarantee is not insurance. It is RIDICAR paying, on your behalf, the amount the insurer does not cover, up to 4,000,000 KRW per accident and per rental in total. A customer deductible of 300,000 KRW still applies.

Not covered by the guarantee: damage to tires, side mirrors or similar single parts on their own, flood and water-hammer damage, normal wear, corrosion and mechanical failure. The local insurance excludes these as well.

The guarantee does not apply where the insurance itself is void: intentional damage, driving without a valid or matching licence, driving under alcohol or drugs, expired vehicle inspection, exceeding seating or load limits by 50%, serious traffic violations such as wrong-way driving or running a red light, failing to report or reporting late, leaving the scene, war and natural disaster.

Exact coverage follows the local contract you sign when you pick up the car.

Standard vs Peace-of-Mind Guarantee

Who pays what after an accident, item by item.

Standard+0 (no extra fee)
Peace-of-Mind GuaranteeRecommended+30%/day

Amount insurance does not pay

Paid in full by you

RIDICAR covers up to 4,000,000 KRW

Your deductible

500,000 VND + the unpaid balance

Capped at 300,000 KRW

Third-party injury (compulsory)

Included · 150M VND per person

Included · 150M VND per person

Own-damage insurance

On the car (payout varies per accident)

On the car (payout varies per accident)

Loss of use

Paid by you

Up to 3 days on RIDICAR

Towing & roadside

Paid by you

Up to 500,000 KRW

Not covered

Tire-only damage · flood · wear

Tire-only damage · flood · wear

Exact coverage follows the local contract you sign when you pick up the car.

What to do after an accident

  1. 1

    Do not move the vehicle. Leave the scene as it is and notify our team and the local insurer immediately, even for a minor scrape.

  2. 2

    Repairing, dismantling or moving the vehicle before the insurer inspects it voids both the insurance payout and the guarantee. If you must move it for safety, photograph the scene first.

  3. 3

    Reporting late can lead the insurer to refuse payment or limit its share.

  4. 4

    Loss of use is calculated as the days the car cannot be rented multiplied by its daily rate. The guarantee covers up to 3 days; anything beyond that is on the customer.

  5. 5

    If you notice a problem with the vehicle, stop driving and contact our team and the local partner from a safe location.

Pickup & return

You can receive the vehicle at a pickup zone, the airport, or a designated location.

Changing the return location may incur an extra fee, so it needs to be arranged in advance.

Mileage & fuel

Fuel policy

Please return the vehicle with the same fuel level as at pickup. Taking a photo of the dashboard at pickup and return makes it easier to verify.

Mileage

The agreed mileage can differ by vehicle and partner; the exact terms are provided when your booking is confirmed.

Monthly & long-term deposit

Monthly and long-term rentals take a deposit equal to two months of rent, and the rental fee is paid one month at a time.

If you return the car before the agreed term ends, the deposit is not refunded. It is refunded if you find someone to take over the remaining term and hand the car over to them.

The deposit amount can differ by vehicle. It is paid locally, and the exact amount is confirmed when your booking is confirmed.

Add-on services

Availability of add-ons such as child seats can vary depending on the vehicle and partner. Let us know the items you need when you submit your booking request.

Price & exchange rate

Displayed prices are the Vietnamese dong (VND) fare converted to Korean won at the real-time exchange rate, fixed at the time of booking. Exchange-rate source: Exchange Rate API (open.er-api.com).

Related questions

Can foreigners rent a car in Vietnam?

Yes. If you drive yourself (self-drive or monthly rental), bring three physical documents, your home-country driver's licence, an International Driving Permit (IDP), and your passport. With-driver bookings need no licence documents.

Do I need an International Driving Permit (IDP)?

Yes, if you drive yourself. You must bring your home-country driver's licence, an International Driving Permit (IDP), and your passport, all physical originals. Copies and photos are not accepted, and if any one of them is missing the car is not handed over and there is no refund. With-driver bookings need no licence documents.

Can I pick up the car at the airport?

Yes. You can choose an airport handoff point by region, or we confirm the exact spot through consultation.

Where do I receive the car?

On the booking screen, choose airport handoff, delivery to your hotel, or a branch visit. For hotel delivery, just enter your hotel name and we bring the car to the entrance.

Business information

Company name
주식회사 가치온
Representative
이민아
Business registration number
107-88-44189
E-commerce registration
2025-진건퇴계원-322
Address
경기도 하남시 덕풍동 833-1 현대지식산업센터한강미사 제4층 제A4-0070호
Privacy officer
김현우
Email
marketing@ridicar.com
Phone
+84 934 941 300